Affiliate: Refers to a business that is closely connected with Ignite Treatment and with whom Ignite Treatment maintains a Business Associate relationship.
IP Address: Refers to a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).
Other Information: Refers to any information that does not reveal specific identity or does not directly relate to an identifiable individual. Examples may include browser and device information information collected through cookies, pixel tags, and other technologies, demographic information and other information provided, or aggregated information.
Personal Information: Refers to information that identifies an individual or relates to an identifiable individual, including: name, title, company name, job function, expertise, postal address, telephone number, physical address, email address, etc. Personal information may include transaction information (purchases made through the Site(s), registrations made through the Site(s), and billing details, usage information, etc.
You/Your/User: Refers to any individual who visits or otherwise uses the Sites.
How Does Ignite Collect Information?
We may also obtain Personal Information about you through our joint marketing partners and other social media platforms. Some of our social networking sites (SNS) that you authorize us to access, and that you agreed the SNS could provide to us based on your settings on that SNS, we will access, use, and store that information in accordance with this Notice. Please note that you can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.
Given that Personal Information may be shared, please do not send us or disclose any sensitive Personal Information (e.g., social security numbers) on or through the Sites or via other means.
An IP Address may be identified and logged automatically in our server log files when you access the Ignite Sites. Collecting IP Addresses is done automatically by many websites, applications and other services and is used to calculate usage levels of the Sites, help diagnose problems with its servers, administer the Sites.
Cookies and other similar technologies may be used to collect other information and to provide you with services available through our Site(s). We use analytics and performance cookies to collect information about traffic to our Site(s) and how users use our Site(s). We use social media cookies when you share information using a social media site sharing button or action. We may use third parties to serve advertisements on other websites that may be of interest to you, based on information collected about your use of our Sites and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags and web beacons). Ignite does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track’ instructions.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site(s). For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site(s).
Ignite also uses a web analytics service, currently Google Analytics.
By Aggregating Information: Aggregated Personal Information does not personally identify you or any other user of the Sites (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
Pixel tags. We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Site(s) to track the actions of users on our Site(s). Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Site, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal information.
Do Not Track Signals. Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Disabling Tracking/Cookies and Revoking Access:
To revoke access for privacy settings on your SNS sites, You may amend the appropriate settings from within your account settings on the applicable SNS.
Disabling cookies. You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help,” “tools,” or “edit” facility). Many browsers are set to accept cookies until you change your settings. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.
This website is not intended for children under 13. Personal Information is not intentionally gathered without the consent of a parent or guardian. If a parent or guardian becomes aware that his or her child has provided Ignite with information without their consent, please contact Ignite and we will delete such information as soon as reasonably practicable.
Why Does Ignite Maintain Personal Information?
Personal Information is collected and maintained to enhance and respond to inquiries and requests, about Ignite services including methods of improving the services offered. Additionally, this information is maintained to provide information in and manner and method that best suits your needs and when you need it, in an effort to personalize the experience and provide the best customer service.
We must also maintain this information to ensure that we comply with State and Federal laws as they pertain to audits, fraud monitoring and prevention, technical notices, updates, security alerts, identifying usage trends and determining the effectiveness of services.
Will Personal Information be Shared?
You also have the opportunity to post Personal Information through the Site. This information may appear in public ways, such as through search engines or other publicly available platforms, and may be “crawled” or searched by third parties. Do not post any information that you do not want to reveal to the public at large.
Release of Information
Under certain circumstances, Ignite may be compelled to release Personal Information about you. The release of this information may be necessary when: (a) compelled by law, including laws outside your country of residence; (b) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) to enforce or apply our conditions of use and other agreements; (d) to protect our rights, privacy, safety or property, and/or that of you or others and operations or those of any of our Affiliates; (e) to protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (f) to allow us to pursue available remedies or limit the damages that we may sustain; and (g) to protect the rights, privacy, property, or safety of our employees, Affiliates, users, or any other person or entity. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information.
Organizational, technical, and administrative safeguards have been implemented to protect Personal Information within our organization, including security controls to prevent unauthorized access to our systems. Although reasonable steps to secure your Personal Information have been taken, no security procedures or protocols guaranteed to be 100 percent secure from intrusion or hacking. As such, there is risk sharing Personal Information online. If you have reason to believe that your interaction is no longer secure, please notify us immediately. Also, if you would Personal Information about you removed from our systems, please notify us so that we may consider and respond to your request in accordance with applicable law.
Questions, Concerns or Complaints: Contact Us at [email protected] To unsubscribe, please click the “Unsubscribe” button on any email.
For Users Outside of the United States
Ignite (and its Affiliates and all Site(s)) is headquartered in the United States. Your information, including personal information that we collect from you, may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Policy.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU MAY GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
IGNITE Treatment understands the importance of privacy and are committed to maintaining the confidentiality of your protected health information. We make a record of the services we provide and some of those services may include information from professional healthcare providers. Further, we may receive protected health information about you from others. We use these records to provide quality services to you and to transmit to other providers to assist with continuity of care. These records are also used to obtain payment for services provided to you which enables us to meet our professional and legal obligations to operate this organization.
We are required by law to maintain the privacy of protected health information, to provide individuals with notice of our legal duties and privacy practices, and to notify affected individuals following a breach of unsecured protected health information.
This Notice also describes your rights regarding your medical information and our legal obligations and how we may use and disclose medical information.
How we may use and disclose your Protected Healthcare Information (PHI)
Federal privacy law allows us to use and disclose your PHI for:
- Planning your care and any necessary treatment(s);
- Law enforcement;
- Communications among many healthcare providers that will contribute to your care while you are receiving services from us and to improve the quality of care we provide to our clients;
- Payment for services provided to you by us or others (like your physician) by third party payers. For example: we might give your insurance company PHI about your present conditions so that there can be proper reimbursement;
- A tool in educating health professionals and staff;
- A source of data for facility planning and marketing;
- Assisting business associates, such as physician services, emergency, radiology, laboratory, etc.;
- Disaster relief, so authorities know about your condition at the time of a disaster;
- Crime, abuse and neglect reporting;
- State and Federal healthcare officials and evaluators. We may disclose your PHI/ePHI to State and Federal healthcare oversight agencies as necessary so that these agencies may carry out their job further; and
- Other individuals as mandated by law.
We may disclose PHI to the following:
- Public health/legal authorities charged with preventing or controlling disease, injury, or disability;
- Correctional institutions (if you are on probation or a diversion program);
- Workers’ Compensation agents;
- Organ and tissue donation organizations; Military command authorities;
- Health oversight agencies;
- Funeral directors, coroners, and medical examiners;
- National security and intelligence agencies; and
- Quality Assurance findings within the organization.
Your Health Information Rights:
- Inspect and copy – With some exceptions, you have the right to inspect and obtain a digital or hard copy of your health information maintained in your designated record set. We may charge a fee for the associated cost of labor, mailing, or other supplies. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access, you may request a review of the denial.
- Amend – This means you may request an amendment of health information about you for as long as we maintain this information. In certain cases, we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact the Privacy Information Officer if you have questions about amending your medical record.
- Accounting of Disclosures – You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or healthcare operations. You also have the right to request a limit on the medical information we disclose about you to someone involved in your care or the payment for your care, such as a family member or friend. For example, you could ask that we not use or disclose information about a procedure or lab test that you had. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.
- Receive confidential communications – You have the right to request to receive communications of health information by alternate means or at alternative locations. We will strive to accommodate all reasonable requests.
- Paper copy of this Notice – You may request a paper copy of this Notice at any time, even if you have agreed to receive this Notice electronically.
- We are required by law to maintain the privacy of protected health information;
- Provide you with this Notice of our legal duties and privacy practices with respect to protected PHI/ePHI; and
- To notify you if you are affected by a breach of unsecured protected health information.
We are required to abide by the terms of this Notice while it is in effect. We reserve the right to change the terms of our Notice and to make the new Notice provisions effective for all protected health information that we maintain. We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail a revised Notice to the address you have supplied us with. We will not disclose your health information without your authorization, except as described in this Notice.
Any requests about your Personal Information, including correction, deletions, may be submitted to [email protected] or our postal address 1976 S. La Cienega Blvd, #668, LA CA 90034. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.